Privacy Policy

Effective Date: August 16th, 2024

Welcome to StraightFace, operated by StraightFace LLC ("we," "our," or "us"). We provide a web application that allows users to connect via video chat. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website at https://www.straightface.io and the services provided through it.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Site.

1. Information We Collect

a. Personal Information

When you create an account or use our services, we may collect the following personal information:

• Account Information: Name, email address, and any other information you provide when creating an account.
• Payment Information: Billing details and payment method information when subscribing to our plans.
• Content: Any content you create, upload, or share through our Site, including video chat interactions and messages.

b. Usage Data

We collect information about your interactions with our Site, including:

• Log Data: IP address, browser type, operating system, and access times.
• Cookies and Tracking Technologies: To enhance your experience, we use cookies and similar technologies to track usage patterns and preferences.

2. Advertising and Third-Party Cookies

a. Third-Party Advertising

We work with third-party advertising companies to display ads on our Site. These partners, including Google, use cookies and similar technologies to:

• Serve ads based on your prior visits to our website and other websites
• Enable personalized advertising based on your browsing behavior
• Collect information about your interactions with ads and our services

b. Google Advertising

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet. You may opt out of personalized advertising by visiting:

• Google Ads Settings
• About Ads

c. Additional Third-Party Vendors

Other third-party vendors and ad networks may also serve ads on our Site. You can opt out of personalized advertising from many third-party vendors by visiting:

• Network Advertising Initiative
• Digital Advertising Alliance

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and manage subscriptions
• Personalize your experience and improve our Site
• Communicate with you regarding updates, promotions, or changes to our services
• Enforce our Terms & Conditions and ensure compliance with applicable laws
• Display relevant advertising and measure its effectiveness

4. How We Protect Your Information

We implement a range of security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Below are some of the key strategies we use:

• Data Encryption: Sensitive information, such as passwords and payment details, is encrypted during transmission using Secure Sockets Layer (SSL) technology or Transport Layer Security (TLS). This ensures that data is protected from interception while being transmitted between your browser and our servers.
• Firewall Protection: Our systems are protected by firewalls that act as barriers between our internal network and external threats. This reduces the risk of unauthorized access to our systems.
• Regular Security Updates: We ensure that our software and systems are updated regularly with the latest security patches to protect against known vulnerabilities.
• Access Control: Access to personal data is restricted to authorized personnel only. We use multi-factor authentication and role-based access controls to limit who can view or modify sensitive information.

While we take all reasonable precautions to protect your data, it is important to acknowledge that no method of transmission over the internet or electronic storage is entirely secure. For instance, vulnerabilities in your personal devices, unsecured public networks, or sophisticated cyberattacks may pose risks beyond our control. We encourage you to take steps to protect your own data, such as using strong passwords, keeping your software updated, and avoiding sharing sensitive information over unsecured connections.

By implementing these comprehensive measures, we strive to create a secure environment for you to use our services confidently. However, we remain transparent about the inherent risks and are committed to continually improving our security practices. If you suspect any unauthorized use of your account or have concerns about the security of your personal information, please contact us immediately at support@straightface.io.

5. Feedback and Suggestions

We may collect and implement feedback or suggestions you provide to improve our services. By submitting feedback, you grant us the right to use and incorporate it without compensation to you.

6. Contact Us

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site. Your continued use of our Site following any changes constitutes your acceptance of the revised Privacy Policy.

8. Governing Law

This Privacy Policy is governed by the laws of the State of South Carolina, USA, without regard to its conflict of laws principles.